Your service provider – Real or Reseller

A successful business always
depends on its website and choosing a reliable host is extremely important. It
can be complex to select an efficient host from the look of their home page.
There are literally multitudes of web hosting companies to cater to your needs.
They offer numerous attractive packages at varied prices. But is it easy for
you to identify a real host and a reseller? This little piece of knowledge may help
you to make a difference.

Let us first understand the distinction
between real host provider and a reseller. A real host provider is the one who
sells services from his own servers. They are the ones who maintain the
machines, networks and the uplinks and provide you the support directly.

A reseller is a merchant who
sells the web space, belonging to somebody else’s server. It acts as an agent
and a marketer for the parent company and the service is advertised by the
reseller. Any technical problems are relayed to the actual host.

Does it really matter as to who provides you the service?

No. Not as long as you are happy
with the service. But, what if the service deteriorates?

If your website generates a huge
traffic, it is always beneficial to work with an actual hosting provider as
they can help you effectively during the time of crisis. Most resellers do not
disclose that they are selling under some company. Here are few tips that might
help you to find the truth.

Ø     
Verify the ‘who is’ directory.

Ø     
Use a tracer. It is a tool that shows the path
of all the computers that are used to access a particular machine.

Ø     
Check the domain register for the domain names.
If they differ it is likely that they are resellers.

Ø     
Visit the host’s site. This will give you the
necessary information about the host provider.

Ø     
Give a call. You can directly ask the host and
clarify your doubts. If you are not satisfied with their answers then they are
probably a reseller.

A real web hosting company has
the right to suspend a customer’s access to the services provided by them. They
may ban a site for illegal material or adult material. Another major area is
the uptime and server stability. Resellers do not have direct access to the
root servers. Due to this if the server goes down for certain reasons, there is
very little that the reseller can do for their client. There may also be
situations when a reseller fails to make their payment to the true host. Since
resellers do not have to make a huge investment they can very easily disappear,
leaving you to face a miserable situation all alone.

To conclude, it is essential to
know the pros and cons of a real host and a reseller before clicking upon a
decision. Once you have acquired the information, you can compare the features
and benefits of both the hosts. This will not only assist you to build a
successful business online but will also help you to sail smoothly during the
rough phases of your business.   

Brainpulse Web Hosting India has been offering
professional Web hosting services India to its
clients worldwide since 1999 and has a list of satisfied customers to its
credit.