e-commerce

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E-Commerce India 2008 | Hyatt Regency Mumbai|

21st & 22nd January 2008

Oxigen Services India Pvt Ltd. - Silver Sponsor

A presentation on ‘Challenges of delivering services seamlessly using e-commerce in an unbanked environment’ at 12.45 PM on 21st January 2008, by

Mr. Sunil Kulkarni President - Corporate
Oxigen Services India Pvt. Ltd

India is more than a billion people economy, mostly unbanked. With less than 20 million internet subscribers, all e-commerce initiatives are restricted to mostly banked and urban environment, with marginal relevance to masses. Mobile telephony has brought great opportunity to provide service fulfillment in a sub-urban & rural environment. The challenge is that still more than 70% of these 230 million mobile subscribers do not even have a bank account and deal primarily in cash. Next 300 million mobile subscribers in India will come mainly from this unbanked segment.

After getting a slow start moving their established businesses online over the past few years, several large brick-and-mortar retailers such as Sears, Roebuck and Co., J.C. Penney Co. and Old Navy Inc. are showing signs of progress this holiday shopping season in attracting new online customers and keeping them happy.

In a new study released today by Ann Arbor, Mich.-based research firm ForeSee Results Inc., the three retail chains showed the highest overall increases in customer satisfaction among the nation's top 40 online retailers. The customer satisfaction increases for Sears, J.C. Penney and Old Navy outperformed those of established online businesses such as Amazon.com Inc., Overstock.com Inc. and Buy.com Inc., according to the seven-page study.

Introduction
At a conservative estimate, B2C e-commerce is set to reach Rs. 2,300 crores by March 2007. But this is just the tip of e-Business in India. If we were to include the less visible B2B segment as well as the e-commerce initiatives of many brick and mortar companies, the figure would be much much larger. E-Business is, therefore, no longer a wish but a reality in India. It is happening here and now.

It is happening because companies large and small have clearly seen its benefits and have either taken the plunge or are testing the waters.

However, while for some having taken the plunge it is a question of understanding what the future holds for them; for others yet to test the waters, it is a question of what solution best suits them.

The IAMAI organized e-Business Summit is designed to address both groups. On the one hand, it will seek to address the challenges and opportunities that are likely to emerge in the near term to alert those who have already adopted this mode of business; on the other hand, it will also address the queries of those who need a little nudge to get on board.

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NASSCOM’s e-biz India series on e-commerce will focus on the following areas:

• The need for Indian consumer companies to build an e-commerce presence
• Strategies for creating e-commerce success stories
• Impact of e-commerce on employment generation and exports
• The mobile revolution as a catalyst for e-commerce
• The role of Internet advertising in creating successful portals

Ebay worldwide has 800,000 people making a living , either working full time or part-time. Ebay in its plan to increase its marketshare, are giving free training in various cities of India to train people on how to trade on ebay and make money.

Program Benefits
* Customised Training from the experts.
* Meet Successful Sellers & learn from them
* Get answers to your questions at the seminar and on
the eBay Community boards.

Program Description
* What is eBay?
* How big is the opportunity?
* How does business take place on eBay?
* How can eBay benefit you?