Do you get irritated reading poorly written e-mails and documents sent by colleagues? I have experienced that, while most professionals are experts in subject matter when it comes to their fields, they rely on methods learnt at school when it comes to writing business messages.
As a result, they mistake verbosity for intellect, and quantity for quality. They also ignore the fact that customers and employees today simply do not have time to read poor documents. Here are some simple tips to inject life into your daily business communication:
Part 1 - Tips to make your business writing shine
http://in.rediff.com/getahead/2007/may/02english.htm
Part 2- Structure your business messages for success
http://www.rediff.com/getahead/2007/may/03writing.htm
Sunder Ramachandran
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www.genportal.org