In 2007, networking major Cisco took an unusual step that was a first in the corporate world. It decided to set up a second global head office in Banglaore, India. Wim Elfrink, who was designated chief globalisation officer, led 20% of top talent in Cisco, which relocated to India. Three years later, in an interview with N Shivapriya, Mr Elfrink, dwells on the learnings and smart connected communities, the first initiative being driven out of its second global head office in India.