Vinsys ITIL Foundation V3 Course - Saudi Arabia
12/05/2008 - 10:00
14/05/2008 - 18:30
Asia/Calcutta
12 - 14 May 2008
Saudi Arabia
Purpose:
To certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® Practices for Service Management.
Course Topics
- Service Management as a practice
- The Service Lifecycle
- Generic concepts and definitions
- Key Principles and Models in
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Processes overview of
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
- Functions
- The Service Desk function
- Technical Management function
- Application Management function
- IT Operations Management function
- ITIL ® Qualification scheme
- Mock exam and certification preparation
Details
| Course duration | 12 - 14 May 2008, 3 Days (full time) |
| Course timings | 10.00 am to 6.30 pm |
|
Course fees per participant (inclusive of tax) |
Rs.21400/- (including Exam fees) |
|
SPECIAL DISCOUNT FOR ITVIDYA MEMBERS. ITVidya Member Fee: 19800 |
|
| Mode of Payment | Cash or Cheque/DD in favour of Vinsys It Services (i) Pvt ltd payable in Pune. |
Registration
Call us on +919860752729 for further details
Other Itinerary
| Pune |
26 - 27 Arpril 2008 m 2 Days |
| Kolkatta |
10, 11, 17 May 2008 3 Days |
| Saudi Arabia |
12 -14 May 2008 3 Days |
| Pune |
17, 18, 24 May 2008 3 Days |
| Bangalore |
24, 25, 31 May 2008 3 Days |
| Chennai |
31 MAy - 6, 7 June 2008 3 Days |
