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NASSCOM
BPO Strategy Summit 2008 is all set to go underway in June at
Bangalore. Tenth in its series the conclave today has emerged as the
premier event for the BPO industry in India. This annual global
conference will provide with a quick glimpse of an end-to-end view of
the sector, its challenges and concerns and the road ahead.
Today,
the BPO industry—which has grown manifold in size and matured in terms
of service delivery capability and footprint—stands at a crossroads.
While at the one end, it continues to log in high growth, maintain
momentum year-on-year and hold its place as an outsourcing “destination
of choice,” at the other, it is being challenged by concerns related to
economically recessive conditions in the US, a strengthening rupee,
maintaining competitiveness and building skills in a growing workforce.
A battery of reputed speakers and industry
pundits will share with you how the BPO industry can achieve the
aspirations of the NASSCOM Everest Report of a stretch target of US$ 50
billion (five times its present size) in export revenues by 2012,
account for nearly 2.5 percent of GDP and generate direct employment to
the tune of about 2 million people. You will also learn about the kind
of impact the industry is having on India’s smaller Tier 2 and 3
cities, and how these locations can emerge as fresh hubs for rightly
skilled talent for BPOs.
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