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The trend to seek out hosted solutions will eventually reach the point where all the technology in back of the call center can be delivered easily over the Web.

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• Oct 20, 2005 05:38 AM
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Blog There are no parts of the market for business software, the applications that drive company accounts, sales and CRM, that aren't immune from the trend that only biggest is best. Read more.....

• Oct 20, 2005 05:41 AM
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Blog Digital marketing is growing fast. But it is still a mystery to many people. Case studies help to explain what works, and why Do you know your search engine marketing from your search engine optimisation? Should you use pay-per-click deals or plan online media on the number of eyeballs they...

• Oct 20, 2005 05:46 AM
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"Much of what's available is geared toward large enterprises, so, for smaller companies, it was like buying an enormous hammer to crack a small walnut," said Martin Williams, director of Bisham Consulting. "They need alternatives that aren't unwieldy."

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• Oct 20, 2005 05:56 AM
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Blog A new report from AMR Research shows that half of ERP licenses remain unused, but the same report also shows that users are planning to spend more on ERP over the next 12 months. Read more.. ...

• Oct 20, 2005 05:58 AM
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Blog Implementing RFID in the enterprise supply chain Latest News about Supply Chain is no easy task given the evolving character of today's marketplace. There are uncertainties over the communication protocols, data-sharing protocols and frequency levels to be used, noted Frost & Sullivan senior research analyst Soumilya Banerjee. "As a result, a...

• Oct 20, 2005 06:01 AM
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Blog Digital marketing is growing fast. But it is still a mystery to many people. Case studies help to explain what works, and why Do you know your search engine marketing from your search engine optimisation? Should you use pay-per-click deals or plan online media on the number of eyeballs they...

• Oct 20, 2005 06:02 AM
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Teradata announced the availability of Teradata Warehouse 8.1, a suite of hardware, software and professional consulting services that makes it easier to build and manage the next generation of data warehouses that drive enterprise intelligence supporting smarter, more competitive decisions.

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• Oct 20, 2005 06:16 AM
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Green Array has unveiled its hosted and enterprise versions of Green Array at DEMOfall 2005. DEMOfall 2005 rigorously screened hundreds of technologies from around the world and selected only the most significant, relevant and viable.

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• Oct 20, 2005 06:21 AM
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Blog India's burgeoning outsourcing industry has reached British shores - literally. Indian IT companies are either setting up call centre operations in Britain or taking over existing call centres. "The empire strikes back... It is the ultimate Indian take-away," remarked Phiroz Vandrevala of Mumbai-based TCS Consulting, after announcing the company's takeover of...

• Dec 20, 2005 03:55 AM
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